Improved reconciliation in an airline
We automate the payment reconciliation process for an airline using big data tools
AIRLINE CARRIER, BACK OFFICE, RECONCILIATION
Credit card ticket reconciliation processes are highly complex for airlines, especially when they operate in many markets with different rules.
A large airline had a combination of automatic and manual processing to reconcile banknotes and credit card payments.
End-to-end system performance was not at the level required to perform a successful reconciliation.
Legacy systems are cumbersome and unable to cope with the amount of data.
- We install a processing flow using big data tools
- Together with our client we define more than 140 reconciliation rules
- We install a control panel for the process that also allows to identify and analyze unreconciled transactions
90% reduction in processing time
- Reduction of unreconciled records
- Elimination of manual reconciliation reduces costs and mistakes
+56 9 56866495